At Catalystic Coach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.

Please read this policy carefully. By using our website or services, you agree to the practices outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We may collect both personal and non-personal information about you. This includes:

Personal Information:

• Contact Details: Name, email address, phone number, and mailing address.
• Billing Information: Credit/debit card details, PayPal information, or bank account details, if you purchase our services.
• Demographic Information: Gender, age, or other information related to your profile.
• Other Voluntary Information: Any additional information you choose to provide during communication with us, such as during discovery calls or coaching sessions.

Non-Personal Information:

• Usage Data: IP addresses, browser type, device information, and data about your use of our website (e.g., pages viewed, time spent, etc.).
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track activity on our website and store certain information.

2. How We Use Your Information

We may use your information for the following purposes:

• Service Delivery: To provide and improve our coaching services, manage your account, and process payments.
• Communication: To send you newsletters, updates, marketing communications, and other information that may be of interest to you.
• Customer Support: To respond to your inquiries, troubleshoot issues, and offer customer support.
• Personalization: To personalize your experience on our website and offer content tailored to your interests.
• Security: To monitor and maintain the security of our website and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party providers who assist us in delivering services (e.g., payment processors, IT services).
• Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations or protect the rights, safety, or property of Catalystic Coach, our clients, or others.
• Business Transfers: If Catalystic Coach undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

4. Data Security

We take reasonable precautions to protect your information. We use industry-standard security measures to safeguard your personal data against unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access Your Data: Request details of the personal information we hold about you.
• Rectify Your Data: Correct any inaccurate or incomplete personal information.
• Delete Your Data: Request that we delete your personal information, subject to certain legal exceptions.
• Withdraw Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at jamshed@catalysticcoach.com.

6. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, we will either delete or anonymize your data, unless retention is legally required.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies to:

• Track website usage and performance
• Personalize your experience
• Analyze visitor behavior for improving our services

You can manage your cookie preferences or block cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Catalystic Coach
Email: jamshed@catalysticcoach.com

Web: https://catalysticcoach.com